Question 1

What happens if I need a re-clean?

Accepted Answer

If something in the agreed scope needs attention, contact Mintbloom so we can review the visit and discuss a re-clean. The response is tied to the agreed scope and the condition we can verify; we do not publish a blanket guarantee window here.

Question 2

Do you use eco-friendly products?

Accepted Answer

Product selection is based on the surface, soil, and requested sanitation level. Mintbloom does not claim every product is eco-certified, non-toxic, biodegradable, kid-safe, or pet-safe; share a product preference when booking so the scope can be reviewed.

Question 3

How does flat-rate pricing work?

Accepted Answer

Approved residential services use a fixed-scope, server-calculated price based on the selected home details, cadence, service area, and approved add-ons. Condition, size, safety, specialty materials, and travel exceptions remain quote-required when they change the work.

Question 4

How does scheduling work?

Accepted Answer

Choose a service type, preferred service date, and—when applicable—weekly, biweekly, or monthly cadence in the booking flow. The flow shows the approved scope and total before hosted checkout; availability is confirmed through the booking process.

Question 5

Is Mintbloom insured?

Accepted Answer

Mintbloom Pro LLC is fully registered, bonded, and insured with general liability coverage. Mintbloom does not publish a coverage amount here or claim additional coverage that has not been confirmed.